Frequently Ask Questions
How many diffusers and oils should I order?
You get a great deal on all the options, but our most popular is the Aphrodite Box — by far. It comes with 8 mood-boosting oils and 2 diffusers. But, if you want even deeper savings, we recommend the Athena Box, which comes with all 12 scent-blends plus 3 diffusers!
How does the Poiema Diffuser work?
Most diffusers use heat, which alters the essential oils, often resulting in fainter scents that need constant oil reloading. Our sleek, plug-in diffuser uses low-wattage Ultrasonic Technology to create vibrations that break down water and essential oil molecules. The result is a light, fine mist with a pure, long-lasting scent that can fill rooms up to 500 ft2. The mist also increases humidity in the air — an added benefit that our customers love for its cooling effect on skin.
What makes Poiema’s essential oils so enchanting?
Our fragrance blends are made only from pure, all-natural essential oils sourced from the highest-quality flowers, herbs, spices, and other botanicals. Absolutely no harmful additives, extenders, or chemicals are added to these blends, so you can enjoy soul-soothing fragrances without any risk.
Where are your products made?
The Poiema Diffuser and all of our essential oil blends are developed with love by our master aromatherapists in sunny California!
What happens if it doesn’t work for me? Is there a return policy?
If you don’t love your Poiema Diffuser, simply call or email our highly-skilled team of Customer Support Specialists within 30 days to claim your Satisfaction Guarantee. However, based on the countless responses we receive from thrilled customers... we doubt you'll ever want to go a day without it!